Cancelling your TEBHOS Pro subscription

You can cancel TEBHOS Pro at any time. But an honest warning before you start: the in-app cancel button takes effect immediately and does not, by itself, stop the renewal on Polar's side. Do not cancel before reading this page — follow the right order and you lose neither money nor days.

Know this first: there are two separate things

"Cancelling" TEBHOS Pro consists of two separate operations:

1. Stopping renewal — making sure no charge is taken for the next month/year. This happens on the side of Polar, which processes the payments.
2. Ending the membership — the cancel button inside the app. This takes effect immediately: your account drops back to TEBHOS Başlangıç right away, your remaining days of the period are forfeited, and no refund is made automatically.

In-app cancellation does not automatically stop the subscription renewal at Polar. If you cancel only from inside the app, you both lose your remaining days and a charge may still be attempted for the next period — you don't want that, and neither do we.

The cancellation route we recommend

1. Stop the renewal first. Open the subscription-management link in Polar's purchase email and cancel the subscription; or write "please stop my subscription renewal" to [email protected] from the email address registered to your account, and we will stop it for you.
2. Enjoy Pro until the end of the period. With renewal stopped, your Pro features stay on until the current period ends; you use every day you paid for.
3. Use the in-app cancel button only if you want out of Pro features immediately — and use it knowing your remaining days are forfeited (the confirmation screen reminds you of this too).

What happens when you cancel?

• Your account returns to TEBHOS Başlangıç; limits drop to the free tier (2,000-character messages, 10 MB files, 64 kbps audio).
• The Pro badge is removed from your profile.
• None of your data is deleted. Your messages, files and servers stay exactly as they are. Files over 10 MB that you uploaded while on Pro also stay put — only new uploads are subject to the free limit.
• Cosmetics you bought separately from the shop (frames, nameplates and so on) remain yours — they are not tied to the subscription.

Quick answers

• Is there a refund? No refund is made for the remaining days on an immediate in-app cancellation. If you believe you were charged wrongly or twice, write to [email protected]; we will investigate together with the Polar records.
• I can't find the Polar email. Search your inbox for "Polar" (including spam). If you can't find it, write to [email protected] and we will stop the subscription for you.
• If I re-subscribe, does everything come back? Yes, Pro features switch back on. One exception: the 10 gift boosts are a lifetime one-off — re-subscribing does not grant a second batch.