Terms of Service

"Service" means the TEBHOS applications (web and desktop), APIs, related websites and domains, and all other software and features offered by TEBHOS.

"User Content" means any data, text, messages, media, files, servers, reactions and metadata that you or other users submit, upload, store or display on the Service.

"TEBHOS Pro" is our optional, automatically renewing paid subscription offering additional features and higher limits.

"Server" means a community space created on TEBHOS where users can communicate.

"Server Owner" means the user who creates or manages a Server and who is responsible for setting and enforcing its own rules, subject to these terms and the Community Guidelines.

"Server Boost" means a one-time digital product applied to a Server that unlocks additional benefits for that Server for 30 days.

"Shop Items" means cosmetic digital products such as nameplates, avatar decorations and bundles purchased from the in-app shop.

"Business Class" means a per-Server subscription that can be purchased only by the Server Owner and provides benefits tied to that Server.

"Paid Services" means all digital services and content we offer for a fee, including TEBHOS Pro, Server Boosts, Shop Items, Business Class and Gifts (Section 6).

"Polar" means our payment provider, which processes our payments as merchant of record (polar.sh).

"Account" means a TEBHOS user account associated with an email address.

"Minimum Age" is the lowest age required to use TEBHOS: 13.

1.1 Accepting the terms

By creating an account or using TEBHOS you are deemed to accept these terms, the Privacy Policy and the Community Guidelines. If you do not agree, do not use TEBHOS.

Where these terms conflict with mandatory law, the law prevails. Where these terms conflict with the Privacy Policy regarding the processing of personal data, the Privacy Policy prevails for the conflicting part.

1.2 Who can use TEBHOS

To use the Service you must have reached the Minimum Age of 13. The date of birth you declare at registration is used for this check; we close accounts we find to belong to users under 13.

Minors. If you are 13 or older but under 18, your parent or guardian must review and accept these terms on your behalf before you use TEBHOS. If you allow a child to use your account, you confirm that you are their parent or guardian and are responsible for the activity on the account.

Purchases. To buy Paid Services you must be at least 18 years old. If you are under 18 you may make a purchase only with your parent's or guardian's consent and with a payment method used with their knowledge; in that case the parent or guardian is responsible for the purchase and for the obligations in Section 6. We do not market to minors.

You may not use the Service if the law where you live prohibits it, or if we previously closed your account for violating these terms (unless we allowed you to return in writing).

1.3 Consumer use

These terms govern your use of TEBHOS as a consumer for personal and community purposes. None of your rights under mandatory consumer-protection legislation (including Turkish Law No. 6502 on Consumer Protection) can be narrowed by these terms.

Most TEBHOS features require an account. You are responsible for keeping your sign-in details confidential, for the activity that happens under your account (except where the law says otherwise), and for keeping your registration details accurate and up to date.

If you notice unauthorised access to your account, report it to [email protected] as soon as possible. We recommend using a strong, unique password and enabling two-factor authentication (2FA) where offered.

Nothing in this section affects your rights under mandatory law regarding unauthorised transactions or security incidents.

3.1 What you can do

You can send and receive messages, files and media; create, manage and join Servers; use voice and video calls and live stage rooms; subscribe to TEBHOS Pro; and buy Server Boosts, Shop Items and Business Class. Your use must comply with these terms, the Community Guidelines and applicable law.

3.2 What you cannot do

You may not use the Service to:

• •violate any applicable law or regulation
• •violate the Community Guidelines
• •encourage, glorify or direct harm to yourself or others
• •threaten, harass or bully other users
• •infringe others' intellectual-property or other rights
• •distribute malware, viruses or harmful code
• •conduct cyberattacks or gain unauthorised access
• •impersonate any person, institution or organisation
• •bypass or disable security features or access controls
• •abuse the resources we offer for free (see Section 5)

3.3 Service changes and availability

The Service is provided without a service-level agreement (SLA). Interruptions, glitches and performance issues can occur. Features may be added, changed or removed; where reasonable, we give notice of significant changes by email, in-app notice or release notes. Access may be temporarily limited for maintenance, security, legal or technical reasons.

If paid features change. For changes that materially and adversely affect paid features you purchased, the safeguards in Section 6.10 and your additional rights under consumer legislation (including refunds) remain intact and are applied in full.

3.4 No safety-critical use

TEBHOS is a general-purpose communication and community service. It is not designed or supported for any use where interruption, delay, error or a security issue could lead to death, injury, physical or environmental damage, or the disruption of essential services.

You may not use the Service — or allow others to use it — as a primary, backup or failover system in:

• •military or defence operations
• •emergency, first-response or public-safety coordination
• •health, clinical or life-support decisions
• •energy, water, transport and similar critical infrastructure or essential public services

4.1 Your content stays yours

You retain ownership of all User Content you create and share on the Service; we claim no rights over your content. You are responsible for ensuring you are entitled to share the content you post and to grant the licence below.

4.2 The licence you grant us, and its limits

We need your content only so the features you use can work. By sharing User Content on the Service you grant TEBHOS a limited, worldwide, non-exclusive, royalty-free licence solely to carry out the actions you and other users take on the Service. This licence covers:

• •Delivering your content to its recipients. When you send a message or file, it is reproduced, transmitted, cached and displayed so it can reach the people you chose.
• •Showing your content where you put it. When you set your avatar or post in a channel, your content is hosted and displayed in the context you chose.
• •Applying the technical processing a feature requires. Media may be compressed, re-encoded or resized so it can be displayed across devices and network conditions (for example generating a thumbnail for a video).
• •Operating the infrastructure on your behalf. These rights are sublicensed to our hosting and infrastructure providers (see the Privacy Policy) only so they can help perform the functions above; our contracts prohibit providers from using your content for their own purposes.

The licence is purpose-limited: it exists only so the Service can operate as directed by you and other users, and it grants no independent right of use beyond that.

4.3 What we will never do

The following uses fall outside the licence above and outside these terms entirely. We will never use your content to:

• •train, fine-tune or evaluate artificial-intelligence or machine-learning models
• •sell, license or share it with third parties for advertising, marketing, analytics or any purpose not directly required to provide a feature you use
• •target advertising or build behavioural profiles
• •mine, analyse or aggregate it for our own commercial interest beyond operating the Service
• •display it outside the context you chose, or feature it in marketing without your separate, explicit consent

Beyond this scope, your User Content may be disclosed only where a valid legal obligation, court order or applicable law requires it (with notice to you where legally possible), or as described in the Privacy Policy.

4.4 Revoking the licence

You can revoke the licence for a given piece of content at any time by deleting it from the Service. Deletion and retention periods are described in Section 4.5 and the Privacy Policy; deleted content is not used for any purpose while it remains in backups.

4.5 Content deletion and retention

When you delete User Content it is removed from our active systems within a reasonable time. Deleted records may remain in encrypted database backups for at most 30 days. Media attachments are not included in our database backups; once removed from active storage they are permanently deleted.

Attachments may expire over time based on factors such as file size and age. For details, see the help article on attachment expiry.

If you plan to delete messages or your account, first download any attachments or other content you want to keep. For export details, see the help article on exporting your account data.

Where we have a legal obligation (for example tax law or evidence preservation), certain information may be retained after you delete content or close your account; such data is handled in accordance with the Privacy Policy.

4.6 Copyright infringement

If you believe content on TEBHOS infringes your copyright, write to [email protected]. Include in your notice:

• •a description of the work you own (or act on behalf of)
• •the location on TEBHOS of the content you believe infringes (message link, channel or user details)
• •your good-faith statement that the use is not authorised by the rights holder or by law
• •your statement that the information in your notice is accurate and that you are the rights holder or authorised to act on their behalf

We may remove or disable access to the content at issue and will inform the user who posted it. Repeat infringement can lead to account closure.

5.1 Fair use of free services

Enforcement action may be taken where:

• •TEBHOS is used primarily as unlimited cloud storage
• •excessive data or unusual load negatively affects other users
• •malware or unlawful content is distributed
• •our infrastructure is used for command-and-control of harmful systems
• •deliberate load/stress testing is performed against our infrastructure without our written permission

This policy targets abuse that harms TEBHOS and its users — not good-faith, intended use.

5.2 Service integrity

We monitor for and act against: automated spam and bulk messaging; unauthorised large-scale data scraping; metric or engagement manipulation; coordinated inauthentic behaviour; server raids and mass harassment; and attempts to bypass security, moderation or rate-limiting systems.

Violations can result in content removal, feature restrictions, or suspension or closure of your account. Depending on severity and risk, prior warning may not be given.

This section applies to anything you buy or gift through the purchase flows TEBHOS supports and is read together with the Refund and Cancellation Policy. For refund matters the Refund and Cancellation Policy prevails; for everything else these terms prevail. You may also be asked to accept product-specific conditions before a purchase.

6.1 Payment provider: Polar

Paid Services are billed through our payment provider Polar (polar.sh). Polar acts as the merchant of record for these sales: Polar collects your payment, issues the sales document (invoice/receipt) and sends it to the email address registered to your account, and collects any applicable taxes. Your card details never reach TEBHOS servers at any stage; from Polar we receive only what is needed to record and manage the purchase (transaction status, product, amount, timing and the Polar order number).

By providing a payment method you confirm that (i) you are legally entitled to use it, (ii) the payment details you provide are accurate, and (iii) you authorise charges to it for the Paid Services you buy, including recurring subscription fees and applicable taxes. Polar stores payment details under its own privacy policy and may receive updated card details from the card network when your card is renewed.

If a price or product detail shown on the checkout page contains an obvious error, we are not obliged to fulfil the order at that price; we will notify you and, if payment has already been taken, refund it in full or give you the option to cancel the order.

Purchases are started only from inside the app; purchase links on the website sign you in and take you to the in-app store.

6.2 Products

TEBHOS Pro. An automatically renewing digital subscription tied to your account that offers higher limits and additional personalisation. Current price: ₺89.99/month or ₺899.99/year (₺75.00 per month equivalent on the yearly plan). Pro unlocks benefits such as longer messages and larger file uploads, higher voice quality, 4K/60 fps screen sharing, animated avatars and profile banners, per-server profiles, gradient themes and custom app logos, more emoji and sticker slots, an entrance sound, the Pro badge, and a one-time lifetime allowance of 10 free Server Boosts. The current, full list is on the Premium page. Pro is applied to your account, and performance begins, the moment the purchase completes.

Server Boost. A one-time digital product bought for ₺49.99, applied to a Server of your choice and valid for 30 days from the moment it is applied; it expires automatically and does not renew. Boosts are tied to the Server they are applied to; they cannot be moved to another Server or returned to your account. When the number of active boosts on a Server reaches a level threshold (Level 1: 10 boosts, Level 2: 25 boosts), the level benefits are unlocked for all members of that Server; if boosts expire and the count drops below the threshold, the level drops automatically. The one-time lifetime allowance of 10 free boosts granted to Pro subscribers follows the same rules: an expired or removed boost does not restore a used allowance, and no second allowance is granted on re-subscribing. Details are on the Boost page.

Shop Items. Nameplates, avatar decorations and fixed-content bundles bought from the in-app shop are cosmetic digital products. Their contents are shown clearly before purchase; no random or chance-based content is sold. Current prices are shown in the shop. Shop Items are tied to the account that bought them and are delivered at the moment of purchase.

Virtual goods and licence. For Shop Items, Server Boosts and other virtual goods you receive only a limited, personal, non-exclusive, non-transferable and non-sublicensable licence to use them within the Service and together with the account that bought them. You acquire no ownership or other proprietary right in these goods; they cannot be sold, traded, transferred to another account or used outside the Service. Virtual goods have no real-money value, cannot be redeemed for cash and are not money. The licence ends when your account is deleted or closed. We may change or remove virtual goods to develop the Service, prevent abuse or for legal reasons; if a product you bought changes materially or is removed, Section 6.10 applies.

Business Class. A per-Server subscription that can be bought for a Server only by that Server's Owner: 399.99 TL/month or 3,849.99 TL/year. The benefits (such as the verification mark, Server Boost Level 2 benefits, a dedicated tab in Discover, Pro for the Server Owner and linked-account badges) are tied to the Server: if the Server Owner changes, the subscription stays with the Server; if the Server is deleted, the subscription ends and the remaining time is not refunded. Details are on the Business Class page. Automatic renewal, cancellation and refund rules are the same as for Pro.

Gifts. You can gift TEBHOS Pro (1 month or 12 months), Server Boosts and Shop Items from inside the app only to users on your friends list. Gifts are either applied directly to the recipient's account or redeemed with a gift code sent to the recipient on the redeem page. A gift is deemed performed the moment it is applied to the recipient's account or the code is redeemed; a redeemed code becomes void, cannot be transferred to another user and cannot be exchanged for cash. A gifted Pro subscription does not renew automatically at the end of the gifted period. Subject to mandatory law, we are not responsible for lost, stolen or unauthorised-redeemed gift codes. Gift sending is rate-limited to prevent abuse.

6.3 Automatic renewal and price changes

TEBHOS Pro and Business Class are automatically renewing subscriptions. By subscribing you agree that, unless you cancel, your subscription renews automatically at the end of each billing period (monthly or yearly) and the fee in force on that date — together with applicable taxes — is charged to your saved payment method. You can see the next renewal date and amount via the subscription-management link in Polar's purchase email and in the subscription settings inside the app.

We may change subscription fees going forward. A price increase is notified to the email address registered to your account at least 30 days before it takes effect and applies only from the next billing period after the date stated in the notice; the fee for the period you are in does not change. If you do not accept the new price you can cancel your subscription before the effective date; continuing the subscription after the effective date means you accept the new price.

6.4 Cancellation

You can cancel your subscription at any time: in the app under User Settings → Subscription (Server Settings for Business Class), via the subscription-management link in Polar's purchase email, or by writing to [email protected] from the email address registered to your account.

Cancellation takes effect at the end of the billing period you are in: renewal is stopped, no charge is made for the next period, and you keep all subscription benefits until the end of the period you have paid for. At the end of the period your account (or, for Business Class, the Server) returns to the free plan. No partial refund is made for the remaining time; refund conditions are in Section 6.6 and the Refund and Cancellation Policy. If you change your mind before the period ends, you can reactivate your subscription in the same place.

Cancellation deletes none of your data: your messages, files, Servers and any Shop Items you bought stay exactly as they are; only the subscription limits return to the free level.

6.5 Right of withdrawal

Under the Turkish Distance Contracts Regulation, consumers may withdraw from distance contracts within 14 days without giving a reason. However, under Article 15 of the Regulation, the right of withdrawal cannot be exercised for services performed instantly in an electronic environment and intangible goods delivered instantly to the consumer (digital content).

All of our Paid Services — Pro, Server Boosts, Shop Items, Business Class and Gifts — are digital services and content that are applied to your account (or the recipient's account or the Server) and performed instantly the moment the purchase completes. During purchase you expressly consent to performance starting immediately and are informed that with this consent you lose your right of withdrawal. Once you give this consent and complete the purchase, your statutory right of withdrawal ends.

If you did not give this consent, or the service was not applied to your account, you can exercise your right of withdrawal by writing to [email protected] within 14 days of purchase; the price is refunded within 14 days of your notice using the payment method you used. Our refund policy in Section 6.6 applies independently of, and in addition to, the right of withdrawal.

6.6 Refunds

Even where the statutory right of withdrawal has ended, we apply our refund policy, detailed in the Refund and Cancellation Policy. In summary:

• •TEBHOS Pro and Business Class subscriptions: within 5 days of purchase (or renewal) you can request a refund by writing to [email protected] from the email address registered to your account. Every request is reviewed individually; approved refunds are made through Polar to the payment method you used.
• •Gifts: no refund if the recipient has redeemed the gift. For unredeemed Pro gifts you can request a refund within 5 days of purchase; gifted boosts and shop items are not refunded.
• •Server Boosts, Shop Items and bundles: these products are performed at the moment of delivery and are not refunded or exchanged. If a product is defective (does not work as advertised), write to [email protected]; your statutory rights regarding defective services remain intact.
• •Subscription cancellation: cancellation takes effect at the end of the period; the remaining time is not refunded.

Nothing in this section limits your rights under mandatory consumer legislation regarding defective services, refunds or anything else.

6.7 Failed payments and suspension

If a renewal payment cannot be collected (for example because your card has expired or has insufficient funds), Polar retries collection a reasonable number of times at reasonable intervals and informs you by email. Subscription benefits may be suspended until payment completes; if the retries also fail, the subscription is cancelled and the account (or Server) returns to the free plan. You remain responsible for uncollected amounts. We are not responsible for fees your bank applies for failed payments or chargebacks.

If your account is suspended or closed because you violated these terms or the Community Guidelines, your access to Paid Services and virtual goods also ends and no refund is made for unused time. Mandatory law and cases caused by our own fault are excepted.

6.8 Chargebacks and payment disputes

If you believe there is a billing error, a duplicate charge or an unauthorised transaction, write to us first: we review requests sent to [email protected] together with the Polar records and refund justified claims directly — in most cases this is much faster than a dispute through your bank. Your right to dispute through your bank of course remains.

When a chargeback notice reaches us, the Paid Services concerned may be temporarily switched off during the review and additional information may be requested from you. If the chargeback is upheld, the amount concerned is deemed refunded. In the case of unjustified or bad-faith chargebacks (for example to recover a payment after using the service), the products concerned are revoked and a purchase restriction may be applied to your account or the account may be closed.

6.9 Taxes

Prices shown on the site and in the app include VAT unless expressly stated otherwise. As merchant of record, Polar calculates, collects and remits applicable taxes to the relevant authorities; for purchases made from outside Türkiye, the taxes applicable in your country are shown on the checkout page. Currency-conversion differences, foreign-transaction fees and similar charges applied by your bank or card network are borne by you.

6.10 Changes to services and discontinuation

We may develop Paid Services and change them for reasons of operational continuity, abuse prevention, security or law. We give reasonable advance notice of changes that materially and adversely affect a Paid Service you bought, or of the removal of an existing paid feature.

If we stop offering a Paid Service entirely — including due to circumstances beyond our control or legal requirements — we cancel your subscription and refund, on a pro-rata basis, the amount corresponding to the unused part of the period you paid for. For a removed virtual good we offer an equivalent product or refund the purchase price.

From time to time we may offer experimental ("beta") features to subscribers only for a limited time; these features are clearly labelled, may change or be removed, and should not be relied on when deciding to purchase.

6.11 Promotions

We may occasionally offer discounts, trial periods, coupon codes or similar promotions on Paid Services; the conditions of each promotion are stated when it is offered. Promotion codes may be used only lawfully and by the intended audience; they cannot be exchanged for cash, cannot be combined with other offers, may expire on the stated date and may be cancelled in case of abuse. A subscription that starts at a promotional price or with a trial period renews automatically at the full price at the end of the promotional period; if you do not want it to renew, cancel before the promotional period ends. Refunds for promotional purchases are subject to the conditions of the promotion concerned (see the Refund and Cancellation Policy). Each user may benefit from a trial or introductory offer only once.

How we process your personal data is described in the Privacy Policy and the KVKK Privacy Notice. In outline:

• •your personal data is never sold, rented or traded
• •no AI model is trained on your content
• •TEBHOS currently has no end-to-end encryption; data is protected with strong encryption in transit and at rest
• •data collection is kept to what is necessary
• •all your rights under Turkish Law No. 6698 (KVKK) — including access, correction, deletion and objection — remain intact

Where these terms conflict with the Privacy Policy regarding personal data, the Privacy Policy prevails.

TEBHOS relies on third-party services for hosting, payments (Polar), email and security; they are listed in the Privacy Policy. Third-party services have their own terms and privacy policies; we are not responsible for their content, availability or practices.

9.1 Deleting your account

You can delete your account at any time from inside the app (User Settings → account section). A 14-day grace period starts with the deletion request; if you sign in again within this period, the deletion is cancelled. At the end of the period your account is removed from our systems; remaining records are subject to the backup cycle (at most 30 days) described in the Privacy Policy. If you cannot access the app, you can request deletion by writing to [email protected] from the email address registered to your account.

If you have an active subscription, we recommend cancelling it before deleting your account; when the account is deleted, your subscription and virtual-goods licences end and no refund is made for unused time. Messages you sent to Servers may remain visible to other users after your account closes, unless you delete them.

9.2 Suspension and closure by us

We may suspend or close your account, or restrict your access to the Service, where:

• •these terms or the Community Guidelines are violated
• •the account is used for unlawful activity
• •the Service is abused through spam, fraud or other bad-faith behaviour
• •bad-faith chargebacks or payment abuse occur
• •security, service integrity or a legal obligation requires it

Statement of reasons. When your content is restricted, your features are suspended or your account is closed, we clearly state the rule relied on, the facts considered and how to appeal. Exceptions apply where the violation is severe, poses an urgent risk, or where notice is legally prohibited.

Appeal. If you believe an enforcement decision is wrong, you can appeal by writing to [email protected] from the email address registered to your account, following the appeal process in the Community Guidelines.

9.3 Inactive accounts

Inactive accounts (no sign-in for a long time) are not deleted automatically today. We have a mechanism built for such cleanup, but it is deliberately kept switched off and deletes no accounts today.

If this policy changes in the future and automatic deletion of inactive accounts is enabled, it will be done with these safeguards:

• •only accounts with no activity for at least 2 years are in scope,
• •before deletion, a warning is sent to the email registered to your account and you get at least 30 days to sign in; if you sign in, nothing happens to your account,
• •the change is announced at least 30 days before taking effect and recorded in the Changelog.

10.1 Service quality

TEBHOS is developed with care; however, the Service is provided "as is" and "as available". To the maximum extent permitted by law, no express or implied warranty is given as to uninterrupted operation, freedom from errors, or fitness for a particular purpose. One-hundred-per-cent availability, flawlessness, or that every piece of content sent will always be delivered or stored, cannot be guaranteed.

What this disclaimer does not cover. This section does not remove our responsibility for problems caused by our own fault; it does not affect mandatory consumer-protection provisions; and it does not excuse our own negligence or any failure to perform obligations we have taken on under these terms.

10.2 Limit of liability

To the maximum extent permitted by law, TEBHOS is not liable for indirect, incidental or consequential damages (including loss of profit, data or reputation) arising from use of, or inability to use, the Service. Where we are liable, our total liability is limited to the total amount you paid TEBHOS in the 12 months before the event giving rise to the claim.

What we never exclude. Nothing in these terms limits or excludes liability arising from our intent or gross negligence, death or personal injury caused by our negligence, or any other liability that cannot be limited under mandatory provisions. Your rights as a consumer under mandatory legislation remain intact.

10.3 Your responsibility

If a third party brings a claim against TEBHOS because of your use of the Service or your User Content (for example an alleged copyright infringement), you agree to cooperate with us in resolving the claim and, to the extent permitted by law, to bear the reasonable damages and costs directly caused by your actions. This section does not apply where the claim arises from our own violation, negligence or intent; mandatory provisions limiting such clauses against consumers remain intact.

Amicable resolution first. If you have a problem or dispute, write to [email protected] first; we will try to resolve it in good faith within 30 days.

Governing law. Subject to mandatory provisions, these terms and disputes arising from the Service are governed by the law of the Republic of Türkiye.

Competent forum. The İstanbul Anadolu Courts and Enforcement Offices have jurisdiction over disputes.

Your consumer rights. For consumer transactions, your right to apply to the Consumer Arbitration Committees (within the monetary limits in the legislation) and to the consumer courts remains intact. You may apply to the committee where you live or where the transaction took place. Nothing in these terms limits these rights.

These terms may be updated to reflect changes in the Service, in legislation or in our business practices.

Important changes are announced at least 30 days in advance by email, in-app notice or an announcement on our website. Updated terms are published with their effective date and recorded in the Changelog.

You can review the text before important changes take effect; if you do not accept them, you can delete your account. Continuing to use the Service after the effective date means you accept the updated terms.

The material change in this version. This version dated September 2, 2026 restructures the paid-services chapter (Section 6) and replaces the previous 14-day refund policy with a 5-day refund request window for TEBHOS Pro and Server Boosts and refund rules separated by product type; the principle that cancellation takes effect at the end of the period is also clarified in this version. This is a material change and has been announced in the Changelog. Purchases made before the effective date are subject to the refund conditions in force on the date of purchase.

Send account-related correspondence from the email address registered to your account; this is our primary way of verifying your identity. If you have lost access to your registered email, additional verification may be required and account recovery may not always be possible.

TEBHOS will never ask you by email for your password, card number or similar sensitive security information. Our official domains are listed on the Company Information page. If you receive a suspicious message claiming to be from TEBHOS, do not click links or provide information; write directly to [email protected].

Severability. If any provision of these terms is found invalid or unenforceable, it is deemed modified to the minimum extent needed to make it enforceable (or removed if that is not possible), and the remaining provisions stay in force.

Entire agreement. These terms, together with the Privacy Policy, the Community Guidelines and the Refund and Cancellation Policy, form the entire agreement between you and us regarding the Service.

No waiver. Our not enforcing a right or provision does not mean we waive it.

Assignment. You may not transfer your rights and obligations without our written permission. We may transfer ours as part of a merger, acquisition or asset sale, provided the transferee is bound by these terms.

Force majeure. Neither party is responsible for failing to perform its obligations (except payment) due to causes beyond its reasonable control, such as natural disasters, epidemics, war, acts of public authorities, or power or communication outages.

Electronic communication. By creating an account you agree to receive, electronically, the transactional and security messages needed to operate the Service (sign-in alerts, password resets, payment confirmations), administrative notices, and announcements of important changes to these terms. Marketing messages are separate; they are sent only where the law permits or you have consented, and you can opt out at any time.

Language. These terms are written in Turkish. This English translation is provided for convenience; if the two texts conflict, the Turkish text prevails.

These terms are between you and TEBHOS. Our seller identity, address and up-to-date information about TEBHOS are on the Company Information page.

Support and all requests: [email protected] — writing from the email address registered to your account makes it easier for us to verify your identity; we usually respond within 48 hours.